Select the run as administrator from the dropdown list to begin the installation process. Registration register your wd product to get the latest updates and special offers. My cloud pr2100, my cloud pr4100, my cloud ex2 ultra, my cloud ex2, my cloud ex4, my cloud ex2100, my cloud. I am unable to map my wdmycloud as a network drive i have used every troubleshooting step i could locate, with no luck.
This is a utility that will discover wd network attached storage drives on the network and provide drive status information. By clicking the get started button, you consent to the wd. Zabbix snmp template for western digital wd my cloud ex4 goid1989zbxwdmycloudex4. My cloud mirror my cloud ex2 my cloud ex4 my cloud ex2100 my cloud ex4100 my cloud dl2100 my cloud dl4100 download. New my cloud ex4 delivers ultimate reliability and advanced nas features with up to 16 tb1 of capacity. Update if you have a western digital my cloud network. Jan 10, 2014 the wd my cloud ex4 is a fourbay nas designed for power users and small offices that builds on wd s new my cloud platform. Downloads download drivers, software, and updates for your wd product. Mar 23, 2014 besides its design, the only difference between the ex2 and two previous modelsthe 1bay my cloud and 4bay my cloud ex4is that the ex2 lays directly in the middle as a 2bay nas. Uptodate wd my cloud app installed on your iphone, ipad or ipod touch. My cloud expert series ex2 ultra western digital store. I can log into the ex4100 and do whatever file management i need to. Mac users click here weve been shipping our new my book and my passport drives with wd smartware software for a few months now.
Conveniently transfer files from your public cloud service to the my cloud ex4 directly from the mobile app. By clicking the get started button, you consent to the wd license agreement and privacy policy. Built from the ground up with the quality and reliability youve come to expect from wd, my cloud ex4 is a highperformance, fourbay nas for your home or small office. Awardwinning desktop and mobile apps with wd s my cloud mobile and desktop apps, you can upload, access and share your documents from anywhere. From an sd card using the wd my cloud mobile app android import all files on an sd card to your drive using the wd my cloud mobile app. I attempted to map the network drive back, but could no longer see the wd my cloud in the network using files explorer. Western digital my cloud ex4 user manual page 1 of 170.
How about an app that will sync just one folder on a pc with the wd my cloud. Hopefully, wd should provide another upgrade to fix all the issues reported on forum back to. Registering your wd productwd service and support should you encounter any problem, please give us an opportunity to address it before returning this. Theres a huge, evergrowing range of network attached storage nas drives on the market at the moment, and wd s my cloud ex4 is taps into the prosumer audience in terms of price and features. No issues, up to now, but only one security fix hopefully, wd should provide another upgrade to fix all the issues reported on forum back to your questions, no. The wd my cloud ex4 is a fourbay nas designed for power users and small offices that builds on wd s new my cloud platform. Wd s latest fourbay nas server, the my cloud ex4, is a lot more than four singlevolume my cloud units put together in addition to having all the goodies of its predecessor, the new ex4 server. Access from anywhere save, access and stream your content anywhere you have an internet connection with the my cloud mobile app or web access. View online or download western digital my cloud ex4 user manual. As a result of the feedback, weve developed some improvements to the software. Backup to usb used to work fine but at some point i got the problem with ex4 freezing when attaching an usb drive same wd red drive ive used all the time, also tried another wd red, same problem.
Insert the sd card into the my passport wireless drive. If youre a mac person, you can use time machine to backup across the network unlimited. Western digital brings strong aspects of its wd my cloud storage product, such as easy remote access and a userfriendly interface into the ex4, which does have basic business features. When a new firmware is available it will be pushed to the device automatically.
Securely access your photos, music and files from anywhere. The wd my cloud ex4 nas is a medium to large sized 4 bay model that measures 220. Make sure you stop all processes and save all your data before performing the firmware update. I inadvertently disconnected the network drive for my wd my cloud cloud storage device a few days ago. Software competence at wd seems to be universally lacking. Searching for your device be sure your device is on and connected to the same network as this computer. That update was supposed to fix an issue with usb backup but i didnt have any issues with. The wd my cloud ex2 comes in the following capacities and pricing. Mapping a wdmycloud in windows 10 microsoft community.
Download wd my cloud ex4 personal storage firmware 2. My cloud ex4 personal cloud storage ultimate reliability from the trusted name in storage. Unzip the file and you will find the actual firmware in this format. Download wd my cloud ex4 personal cloud storage firmware 2. If you need more, we offer the ability to buy additional seats. I purchased the 24tb version of the wd my cloud ex4 and received it on feb 2, 2015. After downloading the wd discovery software, unzip the file and give a rightclick on the extension file. Ablegrid ac dc adapter for wd my cloud ex4 western digital wdbwwd0200kbkeesn wdbwwd0240kbk wdbwwd0240kbknesn 16tb 20tb 24tb personal cloud storage power supply cord cable charger input.
The my cloud app makes accessing and sharing from anywhere easy. Connecting to your device we found 2 my cloud devices in your network. Wd expands my cloud family with highperformance fourbay personal cloud storage system. The wd quick view will not work with older wd network. During that time weve been listening to our customers. I setup on feb 3, 2015, and on feb 7, 2105 i had two of the four drives fail at the same time with critical alert message instruction to buy new drives from wd to replace failed drives. And with automatic photo and video backup to your personal cloud storage, it helps reliably store your irreplaceable moments so you can free up space on your tablet or smartphone. Lets set up your personal cloud and create a my cloud account.
Increase your personal cloud capacity simply attach a compatible usb hard drive directly to one of the two usb 3. Western digital my cloud ex2 user manual pdf download. Using an integrated copy button, the my cloud pro series can back up and preserve everything in a single move. Get a bit higher in the sky with wd s new my cloud ex4, an easytouse and affordable fourbay nas server for home users with an excellent set of personal cloud features. The solution is compatible with my cloud, wd cloud, my cloud mirror gen2, my cloud mirror, my cloud pr2100, my cloud pr4100, my cloud ex2 ultra, my cloud ex2, my cloud ex4, my cloud ex2100, my cloud ex4100, my cloud dl2100, my cloud dl4100, and my passport wireless pro. It offers a robust allmetal enclosure, multiple raid volumes, easy drive. This firmware update requires the user to unplug the power supply, wait for 5 seconds to replug, and power up my cloud ex4. This download contains the latest version of the wd quick view for windows that supports the newly released wd my cloud ex2. The my cloud pro series is also exfat compatible, so you can plug in a camera or an external hard drive like the my passport wireless pro device and automatically offload everything as soon as youre back from a shoot. Western digital wd40efrx wd red nas hard drive hard drive 4 tb internal 3. It cant find my wd ex4 device even though i can see it using wd my cloud and i can see it using explorer.
Plex media server for western digital download my cloud. Cloud storage nas my cloud expert series ex2 ultra inventory. The upgrade procedure does not wipeout your config. Make sure the wd my cloud app is installed on your mobile device. Our software library provides a free download of wd access 1. My cloud ex4 and related drivers softpedia drivers. Wd s my cloud os 3 comes with a variety of tools and apps to give you complete control of your media. Page 1 wd my cloud ex4 personal cloud storage user manual. But when i try to connect to the ex 4 i get a page saying its offline. Jan 09, 2019 download wd my cloud ex4 personal storage firmware 2. Page 75 in the remote ip field, enter the ip address of the remote backup server. Oct 22, 2017 i purchased the 24tb version of the wd my cloud ex4 and received it on feb 2, 2015. The my cloud app requires a wd my cloud product or my passport wireless.
Smartware pro with my cloud ex4, youll get a 10user premium license with smartware pro. Ftp server, ipv6 support, jumbo frames support, lacp support, link aggregation control protocol lacp, snmp support, upnp media server, backup server. Product marketing manager, takes you through setting up your my cloud ex4 and using the intuitive device dashboard. Automatically updating the firmware on your my cloud home the firmware on this device is updated by over the air update. On your mobile device, launch the wd my cloud mobile app. With a full array of applications and easysetup design, the my cloud ex4 offers a featurerich, stable, and secure network storage solution of up to 16tb. The my cloud app also integrates with other cloud services, providing a centralized location for all. List of all wd firmware and software available for download. Conveniently transfer files from your public cloud accounts to the my cloud ex4 directly from anywhere with the help of the mobile app. For more information on the my cloud expert series, click. Remote backups back up your wd my cloud ex2 device to another wd my cloud ex2 or a wd my cloud ex4 device. Summary of contents of user manual for western digital my cloud ex4. After setting up our wd my cloud account, our first couple of attempts to access the ex4 remotely failed, and for no specified reason other than unable to access device 0 on the mobile app, and cant connect to this device on the desktop app, even though the device had been found and added without any issues. Create a custom folder to share your favorite content.
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